Quality @ UC

Quality management is a principle of governance of the University of Coimbra (UC), defined in its Statutes.

The UC has been developing a system that supports the institution’s global management by aligning planning, monitoring, assessment and improvement processes, in order to produce information that supports decision-making, therefore fostering a culture of quality.

The University of Coimbra’s Management System (SG.UC) encompasses an articulated set of policies, processes, documents, information systems and other instruments to support the planning, execution, monitoring, assessment, analysis and improvement of the activities carried out by the University, with a view to achieving the overall satisfaction of the different stakeholders (PI), and excellence in all of the institution’s areas of activity.

This system ensures that process improvement is fostered internally, while externally seeking to meet the requirements for reporting performance to society, an essential aspect in the operation of higher education institutions (IES).