Program

Keynote Speakers

Tourism Entities

Alessandra Priante | World Tourism Organization, Diretor of the Regional DepartmentEurope

World Tourism Organization, Diretor of the Regional DepartmentEurope

Alessandra Priante is the Director for Europe at the UNWTO, the UN agency that promotes sustainable and responsible tourism globally. Previously she was the Chief of multilateral international relations (UNWTO, OECD and EU) and tourism policy for the Ministry of Agricultural, Food, Forestry and Tourism Policies of Italy. She has also actively participated in the research and analysis work behind the preparation of the National Strategic Plan for Tourism 2017-2022. She is a first-degree business graduate at the top Italian business university, Università Luigi Bocconi, and holds the Executive MBA at Luiss Guido Carli University and an International Master in Audiovisual Management. She successfully merged her strong experience in corporate finance and M&A operations, developed within international investment banks in her initial job posts, with her cultural expertise, joining since 2002 the Italian Ministry of Culture - Direction for Cinema, with the task of restructuring public finances for the culture sector. As a major output, she created the first public RSU in the audio-visual sector, focused on the design, set-up, and implementation of the most important sector reforms. As a firm believer in the importance of international networks and in the power of lobbying, she has created, has been part of and at times initiated various international think tanks and represented Italy in international and European Institutions devoted to culture. As an expert also of the Middle East area, she was appointed in the years 2010-2015 the Diplomatic Cultural Representative for the Gulf Area (UAE, Oman, Qatar, Bahrein, Kuwait), with the task of taking care of promoting Italian culture and education. In line with her academic preparation and research attitude, Alessandra has published numerous sector publications and books and teaches culture management and international audio-visual analysis at some of the major Universities in Italy for post-graduate students. Alessandra is a cinephile and a trained musician. She loves art and culture, her Country and her family.

Luís Araújo | President of Turismo de Portugal

President of Turismo de Portugal

Luis Araújo is the President of Turismo de Portugal (Portuguese National Tourism Authority) since February 2016. He is also President of ETC – European Travel Commission since September 2020 and President of NEST – Tourism Innovation Center in Portugal. He has a degree in Law. Board Member at Group Pestana responsible for the Hispanic America hotels operations Argentina, Venezuela, Colombia and Cuba. He was also Head of Development for the same Continent and Head of Sustainability since the creation of the department in 2009. From 2001 to 2005 he worked for the Brazilian branch of the company where he was successively Board’s Associate for New Projects in Brazil, Board Member and Vice President for the Group Pestana in South America, with responsibility for New Business Development and Area Operations. He served the Portuguese Government as Head of the Cabinet of the Portuguese Secretary of State for Tourism between 2005 and 2007.

Norberto Santos | Representative of UNESCO-UNITWIN Network "Culture, Tourism and Development"

Representative of UNESCO-UNITWIN Network "Culture, Tourism ans Development"

Norberto Nuno Pinto dos Santos is a geographer and researcher in Tourism and Leisure.
Full Professor at the University of Coimbra, he is part of the Department of Geography and Tourism of the Faculty of Arts.
He is the coordinator of the research group Tourism, Heritage and Territory, of the Centre of Studies in Geography and Spatial Planning (CEGOT), and is a member of its Board of Directors, and a member of the Scientific-Technical Council of the Sustainable Tourism Observatory of the Centre of Portugal. He coordinates the Tourism section of the Department of Geography and Tourism and is Director of the PhD in Tourism, Heritage and Territory. He is also Manager, at the University of Coimbra, of the UNESCO/Unitwin Chair Culture, Tourism and Development, based at the University of Paris 1, Panthéon-Sorbonne.

Carlos Costa | Director of Plataforma Nacional de Turismo

Director of Plataforma Nacional de Turismo

Dr. Carlos Costa is Full Professor (Professor Catedrático) at the Department (School) of Economics, Management, Industrial Engineering and Tourism (DEGEIT) of the University of Aveiro, and Tourism Expert at the European Commission. He is Editor-in-Chief of the Journal of Tourism & Development (Revista de Turismo e Desenvolvimento) (SCOPUS), and Associate Editor of Journal of Destination Marketing Management (SCOPUS), and Journal of Hospitality and Tourism Management (SCOPUS). He is also Senior Advisor of Tourism Review (SCOPUS). He holds a PhD and MSc in Tourism Management (University of Surrey, UK), and a BSc in Urban and Regional Planning (University of Aveiro, Portugal). Carlos is the leader of the PhD Tourism Programme of the University of Aveiro and is also vice-coordinator of the Tourism Research Centre of the University of Aveiro (included in GOVCOPP and evaluated by the Portuguese Government with ‘Very Good’). He is also Scientific Coordinator of the “idtour-unique solutions” - tourism start up company (private sector) based at the University, responsible for the transference of knowledge and innovation to the tourism sector. Carlos is involved in a number of national and international tourism projects. He also works as consultant for Portugal’s National Agency of Accreditation (A3Es), National Foundation for Science and Technology (FCT), and for the Cyprus Agency of Quality Assurance and Accreditation in Higher Education (CYQAA). He is also President of the Portuguese National Tourism Platform.

Academia

Marianna Sigala | Sheffield Business School, Sheffield Hallam University

University of Piraeus

Marianna Sigala is Professor at Sheffield Hallam University, UK. She previously hold the position of the Professor of Tourism and the Director of the Centre for Tourism & Leisure Management at the University of South Australia (2015 – 2021). She has also been an academic staff at the University of Strathclyde and Westminster University (UK), and the University of the Aegean and University of Piraeus (Greece). Her academic credentials are combined with her professional experience in the tourism industry. Her interests include services and experience management, Information and Communication Technologies (ICT) in tourism and hospitality, as well as wine tourism. She is a widely published and multi-awarded authority: nine books, numerous papers in academic journals, and (keynote) presentations in international conferences. She has a long record of leadership and participation in international research projects funded by various entities such as the E.U., the Council of Europe and the Department of Foreign Affairs and Trade, Australia. She is a past President of EuroCHRIE and a past member of the executive board of ICHRIE and IFITT. She currently serves at the executive board of CAUTHE. She is the co-editor of the Journal of Service Theory & Practice, and the Editor-In-Chief of the Journal of Hospitality & Tourism Management. In 2016, she has been awarded the prestigious EuroCHRIE Presidents’ Award for her lifetime contributions and achievements to tourism and hospitality education. Since 2020, Professor Sigala is also appointed as Research Fellow of CAUTHE.

Miguel Moital | Bournemouth University

Bournemouth University

Miguel Moital is a Principal Academic in Events Management in the Department of Sport & Events Management, Bournemouth University Business School, UK. He is an experienced educator teaching topics related to consumer behaviour, marketing and new product development in events. He has published more than 30 journal articles in international academic journals including Tourism Management, the International Journal of Contemporary Hospitality Management, Psychology & Marketing, The Service Industries Journal and Event Management. He is the Founder and Chief Content Developer of the Dissertation Academy YouTube channel, which features unique tips and tools to help students fast track the development of their dissertation.

Yoel Mansfeld | University of Haifa

University of Haifa

Yoel Mansfeld is a Full Professor of Tourism Planning & Development at the Department of Geography and Environmental Studies, University of Haifa, Israel. He holds BA and MA (with distinction) from the University of Haifa, Israel and a PhD from the London School of Economics (LSE), University of London, UK. His main areas of academic interests include sustainable tourism, cultural tourism; cultural routes; tourism and security; socio-cultural impacts of tourism development; community-based tourism; and religious tourism. Since 2001, he has been the Program Leader of a MA program on “Tourism Planning and Development”. Yoel Mansfeld is the founder and former Head of the University of Haifa's Centre for Tourism, Pilgrimage & Recreation Research (CTPRR). He is also one of the founding members of the European Cultural Routes Universities Network (ECRUN) established by the Council of Europe’s European Institute for Cultural Routes. Yoel Mansfeld is also an active member of the UNESCO-UNITWIN network on Culture, Tourism & Development. And a scientific committee member at AEPJ – European Association for the preservation and promotion of Jewish cultural heritage. He has published extensively in Tourism, Geography and Hospitality Journals and authored, co-authored and co-edited several books on tourism and security, consumer behaviour and crisis management.

Daisy Fan | Bournemouth University

University of Brighton

Dr Daisy Fan is a Principal Academic in Tourism and Hospitality at Bournemouth University Business School, UK, specialising in tourist behaviour, social contact, active ageing and social sustainability. She is a Ph.D. graduate of the Hong Kong Polytechnic University and worked in a hotel consulting company in Hong Kong prior to her academic career. Since 2015, she has published more than 40 articles in high impact journals, including Tourism Management, Journal of Travel Research, Annals of Tourism Research, International Journal of Contemporary Hospitality Management, International Journal of Hospitality Management and Journal of Business Research. She also leads/participates in various projects funded by prestigious external funders, such as the British Academy. She won the Best Paper of the Year awarded by Journal of Hospitality & Tourism Research, 2019 and the Thea Sinclair Award for Journal Article Excellence, awarded by Sage Publishing and Tourism Economics in 2020. She is also an Associate Editor for Tourism Review and the Managing Editor of the Journal of Quality Assurance in Hospitality & Tourism.

Alfonso Vargas-Sánchez | University of Huelva

University of Huelva

Full Professor of Business Administration at the Spanish University of Huelva since 2001 (until his retirement on September 30, 2022). He has led its Research Group on Tourism for 14 years, as well as the Iberian Circle of Business Economics (network of border Spanish and Portuguese Universities) for 10 years. He has also been the founder and editor-in-chief of ENLIGHTENING TOURISM: A PATHMAKING JOURNAL for 12 years, listed in Scopus. In 2011, he was made a member of the Andalusian Academy of Regional Science, where still serves. His main research interests are in the disciplines of Strategic Management and Tourism Management, both in companies and destinations, having mainly devoted his attention in recent years to tourism governance and the application of the circular economy in this industry. He has carried out academic activities in different Universities and higher education institutions around the world, on the five continents.

Fabio Carbone | University of Northampton

Coventry University

Researcher in tourism, cultural heritage and peace, and senior lecturer at the University of Northampton (UK). Visiting professor in several European and Middle Eastern universities. Organizer of international scientific events, author of several scientific papers and co-editor of the book "Role and Impact of Tourism in Peacebuilding and Conflict Transformation". Global ambassador of the IIPT-International Institute for Peace through Tourism, and IIPT special envoy to Iran. Collaborator of several multilateral projects for the promotion of tourism as a vehicle of peace and intercultural dialogue.

Management

Ana Cristina Beatriz | Authentic Hospitality Wellness Projects

Authentic Hospitality Wellness Projects

Ana Beatriz studied at Escola Superior de Hotelaria e Turismo de Lisboa and completed her degree in Hotel Management at Universidade Lusófona, also studied Tourism Planning and Development and completed a specialization course in Financial and Hospitality Management at Cornell University in Itaka, USA. She has a vast experience in hotel management, having been assistant manager of Heritage Hotels Lisbon and manager of two wine tourism hotels, Quinta de Catralvos and Monte da Charca. She was invited by the Portuguese Tourism Office and became the Ambassador of the Hotel and Tourism Schools of Portugal. More recently, she founded AB&C Hospitality, a consulting firm specializing in wellness and sustainability, which became the current ABC Sustainable Luxury Hospitality, specializing in the materialization of hotel projects focused on the Wellness & Healing segment.

Gonçalo Rebelo de Almeida | Presidente Grupo Vila Galé

Presidente Grupo Vila Galé

Gonçalo Rebelo de Almeida, 48 years old, graduated in law from the Lusíada University of Lisbon in 1997 and father of 3 children. He joined the Vila Galé Group in 1996 in the legal department. Throughout his career, he has held positions in different departments ranging from legal, purchasing, marketing and sales, information technology and human resources. He was responsible for the launch of various products and services within the group which include: loyalty program, web sites, mobile applications, ERP Vila Galé, Vila Galé Academy and Vila Galé Staff program. Currently he assumes the functions of CEO/administrator of the group.

Patrícia Araújo | Biosphere Portugal

Biosphere Portugal

CEO in the companies Vertiriva Lda [Viseu, PT], Domínio Vivo Lda [Porto, PT], Agência para o Desenvolvimento Sustentável Lda [Viseu, PT], Bestcenter Global Lda [Viseu, PT], Bestcenter Nordeste Ltda [Juazeiro do Norte, BR]. Specialist in Sustainable Development Management in Tourism and Marketing Management. Patrícia created the brands ® Bestcenter and Biosphere Portugal, under which she develops several tools and capacity building interventions (consulting and/or training) to support management and business strategy in the tourism sector, as well as programs for the creation and structuring of sustainable tourism products, implementation of sustainable development plans in companies and Tourism Destinations and Certification of Destinations and Tour Operators, through the international brand Biosphere Responsible Tourism. She is a member of the Technical Council of the Ibero-American Network of Sustainable Destinations. She is a guest lecturer at the Polytechnic Institute of Viseu. She has a degree in Journalism and a Master in Communication and Marketing. She finds her inspiration in stars, nature and people. She is part of two informal collaborative networks that support community work and reflection on the role of people in organizations. Finally, she is an independent member of CEN (National Strategic Council) of PSD, Coordinator of the Thematic Section of Economy and Business of Viseu District and member of the National Thematic Group of Tourism.

Nuno Leal | Accessible Portugal

Accessible Portugal

Nuno Leal holds a master's degree in Tourism Management and Planning and is currently pursuing a doctoral program in Tourism at the University of Aveiro. His main research interest is related to the theme of accessibility and inclusion in tourism, on which he has already published some works at both national and international levels. In this context, as a doctoral student in tourism, he was part of the scientific research team of the ACTION project - "Accessible tourism: Co-creation of Tourism experIence through Web-based Intelligent System." Professionally, Nuno Leal has embraced the role of lecturer at ISCIA, teaching the course on sustainability and accessibility in tourism. He also serves as a director and tourism consultant in a consulting company, as well as a consultant for Accessible Portugal, a non-profit association whose mission is to promote accessible and inclusive tourism in Portugal. In this last association, he has actively participated in projects such as "TUR4all," "AccessTUR," "InclusiveTUR," and "Algarve For All," whose main objectives are linked to the qualification and promotion of the tourism offer in Portugal.

Pedro Colaço I CEO at Great Hotels of the World

Great Hotels of the World

Pedro Colaco is the CEO and President of GuestCentric Systems, which he Co-Founded in October 2006. He boasts a proven track record of driving successful product development, marketing, sales and channel management efforts in the global market. In 2018, Pedro led the acquisition of Great Hotels of the World, a global sales and marketing hotel representation company for upscale independent hotels specialising in business travel and the MICE market. To support local hotels and economic recovery during the Covid-19 crisis in 2020 in Portugal (home to Guestcentric’s EMEA headquarters), Colaco led the launch of Small Portuguese Hotels, a national soft brand that is now represented by over 250 independent hotels nationwide. As a creative, critical, and multi-lingual thought leader in the hospitality, travel and technology landscape, Pedro also serves as an advisor to a vast range of industry companies and start-ups that seek his advice and insights. In 2020, Pedro also launched the Hotelier PULSE Report, a monthly hotel business barometer and monthly white paper that encourages Hoteliers worldwide to share crucial industry forecasts to support business decision-making and growth. Prior to his current role, Colaco was Vice President of Product Management and Marketing at Corvil, a software start-up funded by Apax Partners and Cisco Systems. During his tenure at Corvil he built a global Product Management and Marketing organization to support a sales team of over 60 professionals focused on the financial industry in New York City and London. As a multi-lingual advisor and thought leader, Pedro speaks five languages and has lived in four countries throughout his career.

Hugo Teixeira Francisco | CEO DMC Green Travel

DMC Green Travel

Co-founder and Chief Marketing Officer at Portugal Green Travel, DNA Travel & Events and Foge Comigo por Portugal. Invited Assistant Professor at Polytechnic Institute of Leiria - Higher School of Tourism of Peniche.Trainer at the Turismo de Portugal Digital Academy and Coimbra School of Hospitality and Tourism. Specialist in the Tourism and Hospitality sector, with more than 20 years of experience in the sector.

Chairwomen

Ana Gonçalves

Ana Gonçalves is a senior lecturer at the Estoril Higher Institute for Tourism and Hotel Studies where she teaches in the scientific areas of Arts, Humanities and Foreign Languages and Tourism and Leisure. She holds a PhD (with a European title) in Literary and Cultural Studies (2013) and a post-doc in Geography (2019) and she has been a researcher at the Centre of Geographical Studies, Associated Laboratory of TERRA, IGOT-ULisboa, in the TERRiTUR – Tourism, Heritage and Space research group, since 2013. She is also a Collaborator at CiTUR – Centre for Tourism Research, Development and Innovation. She has presented more than 90 talks at international conferences and she is the author and co-author of more 50 publications, including the book Reinventing a Small, Worldly City: The Cultural and Social Transformation of Cardiff, published by Routledge in 2017. She has been the recipient of more than 20 grants, awards and special mentions awarded by renowned institutions and she has been appointed as an external expert for different research projects and calls. Her research interests include urban cultural studies, cultural geography, tourism and leisure, the commons, and intergenerationality.

Ana Margarida Passos

Ana Margarida Passos is currently Vice-Rector of the European University for Research, Academic Model and Careers. She has a PhD in Social and Organizational Psychology with specialization in Organizational Behavior from ISCTE - Instituto Universitário de Lisboa and an aggregation in Management in the specialty of Human Resources and Organizational Behavior, obtained in the same University. She was Dean of the Faculty of Social Sciences and Technology at the European University from April 2021 to September 2022. Her research focuses mainly on the study of leadership and the cognitive, affective, and motivational processes that contribute to the adaptation and effectiveness of teamwork over time. She was Principal Investigator of several research projects funded by the Foundation for Science and Technology (FCT) and the European Union. She has been participating in several international research networks such as INGRoup Network and EURAM - European Academy of Management.

Linda Pereira

Linda Pereira is a senior partner and CEO of International Consultancy Advantage Consultants. In addition to her long and respected career as one of the most influential voices in the Meeting Industry, she is also the Executive Director of CPL Meetings & Events. Linda Pereira is internationally respected as a speaker, writer and teacher, having been invited as a speaker in over 143 cities on every continent. She is also the only woman invited as a speaker at a national event in Saudi Arabia, where she is currently a strategic consultant for the business tourism sector. She is also a guest lecturer at three International Universities where she teaches Strategic Events Management. She is also a guest lecturer at Coimbra Business School, Catholic University of Lisbon, ISCSP and Lusófona University. Linda was recently voted one of the Global 100 women leaders and was recently appointed Secretary General of the Observatory for the Future of Humanity. She has been a gender parity campaigner for over 30 years and is on the board of the Portugal-India and Portugal-Netherlands Women's Chamber. She is currently the President of the Women's Economic Forum in Portugal.

Rita Machado

Rita is VP Sales & Marketing, Great Hotels of the World, a renowned representation brand for independent upscale hotels around the world Rita’s focus is on generating sales for the member hotels. Following several years in management consulting she moved into hotel Sales and Marketing – both in small independent hotel chains and in larger, more entrepreneurial international groups. Both provided her with valuable insights into the reality of luxury and upscale independent hotels, in which she passionately believes. Fluent in five languages, she lived, studied and worked in several countries before settling in her native Portugal. Her academic background is in Management and Tourism Planning, furthered by Strategic Marketing post-graduate studies. Today, Rita also lectures in the Hospitality Masters and Post-Graduate programmes at Lisbon’s ISCTE university. Passionate about consumers and trends, Rita believes that companies like Great Hotels of the World need to stay ahead of the curve, in order to provide true added value to member hotels – providing them with new opportunities in different markets and segments, under a valuable umbrella brand of like-minded, unique properties.

Hackathon

The goal of the hackathon is to support tourism researchers to form partnerships with the aim of developing and pitching for a paper publication in Journal of Hospitality and Tourism Management (JHTM) under the mentor Professor Marianna Sigala.

The format is an intense two-day paper hackathon where teams of researchers will be formed and work towards the development of a study/paper proposal (paper-a-thon), which they will then present to an evaluation panel. During the hackathon, teams will work under the mentorship of prominent tourism scholars and they will receive constructive and valuable feedback for their research proposals. Teams with highly evaluated papers-a-thon will be invited to submit their completed manuscripts for a fast-tracked review process and a possible publication at the JHTM.

Day 1

To access the detailed program, click here

May 31, 2023 (Wednesday)

09:23 - Registration | Welcome Drink

10:00 - Opening session

  • Director of the Faculty of Arts & Humanities, University of Coimbra | Albano Figueiredo
  • Director of Geography and Tourism Department | Adélia Nunes
  • Women Research Network founders| Cláudia Seabra, Rita Peres, Sofia Almeida and Susana Mesquita

10:23 - Research and Trade Roundtable - Moderation by Linda Pereira & Rita Machado

  • Marianna Sigala | Sheffield Business School, Sheffield Hallam University
  • Miguel Moital | Bournemouth University
  • Pedro Colaço | CEO Great Hotels of The World
  • Hugo Teixeira Francisco | CEO DMC Green Travel

12:30 - Lunch in the Cultural Center D.Dinis

14:00 - Parallel sessions

14:00 - Hackathon | Share, Brainstorm & Collaborate

16:03 - Institutional Roundtable - Moderation by Rita Machado & Ana Passos

  • Alessandra Priante | WTO, Diretor of the Regional Department Europe
  • Luís Araújo | Turismo de Portugal
  • Norberto Santos | Cátedra da Unesco
  • Carlos Costa | Plataforma Nacional de Turismo

17:23 - Opening Ceremony

  • Rector of Coimbra University | Amílcar Falcão
  • Secretary of State for Tourism, Commerce and Services | Nuno Fazenda
  • President of Turismo de Portugal | Luís Araújo
  • President of Tourism of the Center | Pedro Machado
  • Mayor of Coimbra | José Manuel Silva
  • Director of the Faculty of Arts and Humanities, Coimbra University | Albano Figueiredo
  • Dean of the Universidade Europeia | Hélia Gonçalves Pereira
  • President of the Estoril Higher Institute for Tourism and Hotel Studies (ESHTE) | Carlos Brandão
  • Director of CEGOT - Center for Geography and Spatial Planning Studies| Fantina Tedim

18:23 - Gastronomic moment with music

20:23 - Dinner offered by Turismo do Centro de Portugal (Hotel Vila Galé)

Day 2

To access the detailed program, click here

June 01, 2023 (Thursday)

09:03 - Registration | Welcome Drink

10:03 - Research & Trade Roundtable - Moderation by Ana Passos & Ana Gonçalves

  • Yoel Mansfeld | University of Haifa
  • Daisy Fan | Bournemouth University
  • Ana Cristina Beatriz | Authentic Hospitality Wellness Projects
  • Gonçalo Rebelo de Almeida| Presidente Grupo Vila Galé

11:23- Parallel sessions

11:23 - Show Cases: Industry

13:00 - Lunch in the Cultural Center D.Dinis

14:23 - Parallel sessions

14:23 - Hackathon | "Work & Write"

16:23 - Parallel sessions

18:23 - Gastronomic moment with music

20:00 - Gala dinner in Quinta das Lágrimas

Day 3

To access the detailed program, click here

June 2nd, 2023 (Friday)

09:03 - Registration | Welcome Drink

10:03 - Research & Trade Roundtable - Moderation by Ana Gonçalves & Linda Pereira

  • Fabio Carbone | University of Northampton
  • Alfonso Vargas-Sánchez | University of Huelva
  • Patrícia Araújo | Biosphere
  • Nuno Leal | Accessible Portugal

11:23 - Parallel Sessions

11:23 - Show Cases: Industry

13:00 - Lunch in the Cultural Center D.Dinis

14:23 - Parallel Sessions

14:23 - Hackathon | Presentation of final projects

15:45 - Closing Session

16:30 - Technical visit "Heritage and Sustainability"

Parallel Sessions | Detailed Program


Parallel Sessions | Detailed Program

To access the detailed program, click here

Show Cases

June 1st ( Day 2)

Chairwoman Ana Paula Pais

(Turismo de Portugal)

Rota do Românico

DarkSky Alqueva

FORK Organisation

ALS Global

Quinta Chão do Rio

June 2nd (Day 3)

Chairman Pedro Machado

(Turismo Centro de Portugal)

ABC Hospitality

Vila Galé Hotéis

Green Stays

Aldeias Históricas de Portugal

Portugal NTN

Social Events


For Pre-registration of visits click here

This form is intended to bring together all those interested in participating in the most varied social events, during their stay in Coimbra for DSOTT23. The DSOTT organization is not responsible for transportation to the location of the social program activities.