/ Research / The User's Voice
Autonomous Region of the Azores
Monitoring the users' satisfaction of the Island Health Units of the Autonomous Region of the Azores (2023)
Aims
Following the Cooperation Protocol established between the Regional Health Directorate of the Regional Government of the Azores and the Center for Health Studies and Research of the University of Coimbra, this study aims to monitor the satisfaction that users of the nine Island Health Units (IHU) of the Autonomous Region of the Azores have with the care provided there.
The study included the Health Centers (HC) of the IHU of Santa Maria, São Miguel, Graciosa, Terceira, São Jorge, Pico, Faial, Flores and Corvo.
Questionnaire access
To access the questionnaire "Users' Satisfaction Survey of the Island Health Units of the RAA" click here.
Monitoring data collection per unit
| IHU | Health Center | Planned Questionnaires | Introduced Questionnaires | Response Rate |
| Santa Maria | Vila do Porto | 40 | ||
| São Miguel | Ponta Delgada | 40 | ||
| Ribeira Grande | 60 | |||
| Vila Franca do Campo | 50 | |||
| Nordeste | 60 | |||
| Povoação | 50 | |||
| Graciosa | Santa Cruz da Graciosa | 30 | ||
| Terceira | Angra do Heroismo | 60 | ||
| Praia da Vitória | 60 | |||
| São Jorge | Calheta | 30 | ||
| Velas | 40 | |||
| Pico | Madalena | 40 | ||
| Lajes | 40 | |||
| São Roque | 40 | |||
| Faial | Horta | 50 | ||
| Flores | Santa Cruz das Flores | 40 | ||
| Corvo | Corvo | 30 | ||
| 9 | 17 | 760 |